Terms Of Use Page

Terms of Use

1- Introduction

Welcome to the official website of Al-Balsan General Trading Co., Ltd. (hereafter referred to as "The Company"). By accessing and using this website (https://al-balsan.com), you agree to be bound by the following Terms of Use. If you do not agree with these terms, please do not use this website.

2- Use of the Website

2.1. Eligibility - By using this website, you represent and warrant that you are at least 18 years of age or are using this website under the supervision of a parent or guardian.

2.2. License - The Company grants you a limited, non-exclusive, non-transferable, and revocable license to use the website for shopping purposes and to make purchases of products available for sale on the website.

2.3. Prohibited Uses - You agree not to use the website for any unlawful purpose or in any way that could harm The Company, including but not limited to:

Posting or transmitting any unauthorized advertising or promotional material.
Engaging in any conduct that restricts or inhibits any other user from using or enjoying the website.

3- Collecting the purchase amount

If the customer chooses the cash on delivery payment method, the purchase amount will be collected upon delivery of the goods, and the customer must sign the (Commercial Invoice) upon completing the payment.

4- Intellectual Property

All content included on this website, such as text, graphics, logos, images, and software, is the property of The Company and is protected by international copyright laws. The compilation of all content on this website is the exclusive property of The Company.

5-Disclaimer of Warranties and Limitation of Liability

5.1. Disclaimer of Warranties - This website and all content available on it are provided on an "as is" and "as available" basis. The Company makes no representations or warranties of any kind, express or implied, about the operation of the website or the information, content, materials, or products included on this site.

5.2. Limitation of Liability - To the fullest extent permissible by applicable law, The Company disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. The Company will not be liable for any damages of any kind arising from the use of this website, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.

6- Privacy

Your use of the website is also governed by our Privacy Policy. Please review our Privacy Policy for information on how we collect, use, and share your information.

7- Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of (Iraq). Any disputes arising in connection with these Terms of Use or the use of the website will be resolved exclusively in the courts located in (Iraq).

8- Changes to the Terms of Use

The Company reserves the right to modify these Terms of Use at any time. Your continued use of the website following any changes signifies your acceptance of the new Terms of Use.

9- Contact Information

If you have any questions about these Terms of Use, please contact us at: (6544)

our values

Customer Centric We seek to provide our clients with high-value home solutions through building on our strong foundation and our commitment to drive efficiency, quality, and profitability to them.

Integrity At Al-Balsan, we put our customers and partners at the center of our attention and treat them with full trust, respect, and integrity.

TeamworkWe work collaboratively to achieve shared goals; we establish strong relationships with our partners and employees. We are open to each employee’s ideas, feedback, and willingness to improve.

QualityWe are committed to providing consumers with the highest standards of excellence.

Passion We love what we do, and we do it with passion. We challenge ourselves to find, choose, and provide the best quality products for consumers.

Leadership and Innovation Effective leadership fosters a culture that empowers everyone in the company. This environment enables us to achieve our mission and recognize the importance of each individual’s contribution towards our innovation goals.

ReliabilityWe pride ourselves on a “Rely on Us” approach. Whether it’s for our customers or our employees, we consistently bring solutions, not problems, in all our business dealings and decision-making processes.

Responsibility It is about demonstrating consistent, responsible business practices until our behavior becomes predictable for our customers.

ProfessionalismWe don’t provide one-time products; we offer solutions for life. We know exactly what you need, and we conduct our business with the utmost commitment.

MEET
THE TEAM

Al-Balsan is proud to employ a team of highly experienced and educated professionals who are committed to providing quality products, customer care, and maintenance services.

The members of the Al-Balsan team have varying areas of expertise and a diverse set of specialized skills in management, training, and client servicing. Despite their diverse backgrounds, they share similar goals, visions, and leadership principles. Each member enhances our work through continuous support and growth.

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